Returns & Exchanges

Returns & Exchanges

If something isn't right, here's how returns and exchanges work.

30-Day Window

We accept returns and exchanges within 30 days of delivery. To be eligible, items must be returned in their original condition — unworn, unwashed, and with any original tags and packaging intact.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, misprinted, or you received the wrong item, we'll make it right at no cost to you. Email shop@beautifulpublicdata.com within 30 days of delivery with your order number and a photo of the issue, and we'll send a replacement or issue a full refund. There's no need to ship anything back unless we ask.

Returns & Exchanges (Change of Mind or Sizing)

For returns or exchanges that aren't due to a defect — a change of mind, wrong size, or similar — we're glad to help within the 30-day window. A few things to know:

  • Buyers are responsible for return shipping costs.
  • Items must be returned in their original condition. If an item is returned worn, washed, damaged, or otherwise not in its original condition, the buyer is responsible for any loss in value, which may be deducted from the refund.
  • We recommend using a trackable shipping method — we can't process a return we don't receive.

How to Start a Return or Exchange

Email shop@beautifulpublicdata.com with your order number and whether you'd like a return or an exchange. We'll reply with return instructions and the return address.

Refunds

Once we receive and inspect your return, we'll process your refund to the original payment method within 10 business days. Original shipping charges are non-refundable. You'll receive an email confirmation when your refund is issued.

Exchanges

For an exchange, let us know the item and size you'd like instead. Exchanges are subject to availability; if the item you want is unavailable, we'll issue a refund per the policy above.

Questions

Reach us any time at shop@beautifulpublicdata.com.